Loyalty Program Toolkit
- Custom loyalty program
- Personalized rewards
- Membership management
Customer Enrollment & Memberships
Send Personalized Offer-based Communication
Trigger Loyalty with Personalized Offers
Reward with GVs, Coupons & Vouchers to Boost Repeat Sales
Analytics Suite
- Analyse customer data
- Real-time dashboard
- Data-driven engagement
Access 360° Single View of Customer
Send Smart Communication basis Customer’s Engagement
Personalize Offers Basis Purchase Behaviour
Drive Engagement with Data-driven Initiatives
Campaign Engine
- Real-time engagement
- Send personalized messages
- Omnichannel communication
Automate Trigger-based Communication
Reach Out Across Channels
Send Personalized Communication
Stay Relevant & Foster Deeper Customer Connect
Lead Management System
- Capture and track leads
- Access complete lead info
- Rank leads basis interaction
Omnichannel Lead Capturing
Convert Prospects into Consumers with Relevant Communication
Ticket Management System
- Unified ticket resolution dashboard
- Multi-channel ticketing
- Ticket management and escalations
Manage Omnichannel Customer Communication
Auto-escalate Tickets Basis Urgency
Feedback Engine
- Capture voice of the customer
- Survey, feedback, polls & reviews
- Obtain actionable insights
Surveys, Polls, Feedback & Reviews across Channels
Ask Dynamic Questions to Know Customers’ Changing Needs
Leverage Actionable Customer Insights for Better CX
AI-Powered ChatBot
- AI-powered virtual assistant
- Smart data-driven support
- Personalized engagement
