Deliver experiences your
customers desire
Deliver experiences your
customers desire
Delight customers at scale
Create an extraordinary experience every time a customer interacts with your brand. Drive operational excellence through customer centricity with Easyrewardz 360° customer lifecycle management solutions.
Ticket Management
Our ticket management system Bell helps your agents deliver the best customer support by converting every negative feedback into a trackable ticket. It enables you to manage, categorize, prioritise and escalate tickets basis hierarchy, category and urgency. The flexibility to access single view of customer assists your agents in delivering tailor-made solutions.
Ticket Management
Our ticket management system Bell helps your agents deliver the best customer support by converting every negative feedback into a trackable ticket. It enables you to manage, categorize, prioritise and escalate tickets basis hierarchy, category and urgency. The flexibility to access single view of customer assists your agents in delivering tailor-made solutions.
Campaign Management
Target the right customers with the right message at the right time with our campaign engine CliX. Drive profitable customer action by automating personalized messages and offers through preferred communication channels. Understand your customers better by segmenting them basis their demographics and behaviour and build campaigns with a test and learn strategy (A/B testing) to get further insights. Optimise future campaigns with a detailed post-campaign analysis and track performance and ROI with a real-time dashboard.
Campaign Management
Target the right customers with the right message at the right time with our campaign engine CliX. Drive profitable customer action by automating personalized messages and offers through preferred communication channels. Understand your customers better by segmenting them basis their demographics and behaviour and build campaigns with a test and learn strategy (A/B testing) to get further insights. Optimise future campaigns with a detailed post-campaign analysis and track performance and ROI with a real-time dashboard.
Rewards Management
Build brand advocacy by setting up a proprietary loyalty program with LPaaS (Loyalty Program As A Service). Engage your customers with a 360° rewards program them to earn and burn points real-time. Improve customer retention by rewarding customers with personalized offers based on their purchase behaviour and preferences.
Rewards Management
Build brand advocacy by setting up a proprietary loyalty program with LPaaS (Loyalty Program As A Service). Engage your customers with a 360° rewards program them to earn and burn points real-time. Improve customer retention by rewarding customers with personalized offers based on their purchase behaviour and preferences.
